It all begins with our team. We’re dedicated to delivering the highest levels of customer service, quality and performance. Sharing a collective ambition to deliver the best, coupled with decades of knowledge and experience in the industry means we're perfectly equipped to take you or your clients' renovation plans to the next level.
Fully trained and audited to our stringent quality control measures and processes, you can trust our in-house team of experts.
RFM Group Co-founder and figurehead of Ventrolla and Centric, Ian has an impressive career and successful track record within the construction industry that spans over 20 years.
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CEO
With over 15 years property related experience, Mark leads the Ventrolla business; overseeing sales and marketing, finance, operations, manufacturing and customer services.
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Managing Director
Heading up our Installation Teams up and down the country, Wayne is on hand to make sure our domestic projects work to plan and the work is of the high standard both we and our clients expect.
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Operations Manager
Working hard to drive our projects forward, Mollie is an integral part of the Ventrolla team.
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Assistant Operations Manager
Richard plays an crucial role in delivering professional financial guidance and support to the company.
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Finance Manager
Andy diligently heads up our exciting new Interiors division.
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Interior Designer
Trevor expertly oversees the manufacture of our products in the Harrogate Factory.
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Production Manager
Jarrod has worked for Ventrolla in a variety of roles including Finance Manager and Managing Director, for over 18 years.
He develops and manages budgets for the window division, monitoring financial performance and implementing cost-saving measures. He works closely with finance team to analyse financial reports and make strategic decisions based on solid data.
He provides guidance and support to department heads and ensures effective communication across all levels.
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General Manager
Dave is an industry stalwart. His world-renowned technical expertise is unmatched in the fenestration industry. He is often called upon to speak at national events and delivers RIBA CPD for Ventrolla.
Having worked for Ventrolla for over 15 years, Dave is a trusted expert who oversees the Ventrolla Academy, delivering training, CPDs, and technical advice to all surveyors.
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Technical Surveyor
Having worked in joinery manufacturing for over 30 years, Nick knows the timber industry like no-other.
Nick manages all commercial projects, leading the estimating team and ensuring successful project specification and delivery.
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Estimating Manager
Will has consistently exceeded expectations in his apprenticeship at Ventrolla. He has a keen eye for detail and takes pride in his work, always striving to produce the highest quality products. He is also a quick learner and is always eager to take on new challenges.
One example of Will's outstanding achievement was his work on a custom-made window for a client's historic home. The window was very complex and required a high level of precision. Will worked closely with the client to understand their needs and then carefully crafted the window to their exact specifications. The client was so impressed with Will's work that they gave him a glowing recommendation.
Will is a Finalist in the British Woodworking Federation Apprentice of the Year 2023
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Apprentice Joiner
Gareth has been with Ventrolla for nearly 10 years. He is a highly skilled and qualified glazier.
Gareth specialises in heritage putty (though is capable across all finishes) and is one of the UK’s leading heritage finishing experts.
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Glazier
Paul is a highly experienced surveyor having worked in the industry for over 25 years. Alongside is surveying responsibilities he also manages our Bristol manufacturing operations.
Recognizing the importance of customer satisfaction, Paul engages with clients in a friendly and informative manner. His professionalism and ability to address client concerns contribute to positive relationships with Ventrolla's clientele
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Technical Surveyor
Rebecca is an all-rounder, able to manage multiple concurrent projects across the whole business. Having worked in logistics, account management, and administration both nationally and internationally in various management roles, Rebecca is able to deliver projects while balancing numerous stakeholders and KPIs.
Rebecca also has a degree in Animal Behaviour.
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Project Co-ordinator
Jennie has been with Ventrolla for 4 years and has worked across all departments, from sales to operations. She knows the business inside and out and is a trusted voice to both staff and customers alike.
She organises all technical surveys and ensures all technical information is correct and delivered to production.
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Technical Co-ordinator
Mark is a highly skilled joiner and installer. His craftsmanship is matched only by his technical knowledge, delivering solutions along with beautifully installed windows. As a seasoned Joiner, Mark excels in assessing the condition of windows and devising effective restoration strategies. His problem-solving skills contribute to the successful completion of projects, even in challenging situations.
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Installation Specialist
Carl has installed windows for nearly 20 years. He is a highly skilled and dedicated Window Installation Specialist who plays a vital role in ensuring the seamless execution of Ventrolla's window restoration projects.
With years of hands-on experience and a passion for precision craftsmanship, Carl is a key contributor to the success of Ventrolla in preserving the architectural heritage of properties.
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Installation Specialist
Dave brings a wealth of experience to his role as a Window Installation Specialist. His journey in the industry has equipped him with a diverse skill set, having successfully managed a wide array of window restoration projects for Ventrolla.
Throughout his tenure, Dave has been instrumental in the successful completion of numerous challenging projects. His commitment to excellence and adherence to Ventrolla's standards have consistently earned praise from both colleagues and satisfied clients.
Dave has trained a group of installation apprentices, ensuring the future of period properties is in safe hands.
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Installation Specialist
